Civic / Public Interest
Civic Technology
Plain language tools built for communities — not for clients. Public-interest work in Ottawa and Ontario, built slowly, from lived experience, for people who needed something that wasn’t there.
On civic work
Civic technology is not a category of product — it is a posture. It means choosing the people who have the least access to resources as the design constraint, not the afterthought. The work is slower. The feedback loops are longer. The success metrics are harder to measure. And it matters more.
Plain language
Plain language is not about dumbing things down. It is about respecting the reader’s time, cognitive load, and the reality that most people encounter complex systems when they are already at capacity. Writing plainly is a form of care.